General Maintenance

Location: Niagara-on-the-Lake, ON
Opening: Summer 2026

The Clayfield is a new 102-room luxury boutique hotel opening in Niagara-on-the-Lake and part of the Unbound Collection by Hyatt. Operated by Urgo Hotels & Resorts Canada, The Clayfield will deliver a highly personalized, refined guest experience grounded in calm luxury, craftsmanship, and a strong sense of place.

As a General Maintenance, you will play an essential role in maintaining the comfort, safety, functionality, and presentation of the hotel. Reporting to the Maintenance leadership team, you will support the day-to-day upkeep of guest rooms, public areas, back-of-house spaces, and hotel systems while contributing to a seamless luxury guest experience through attention to detail, responsiveness, and pride in your work.

What You'll Do

• Respond promptly and professionally to guest maintenance requests and work orders throughout the property
• Perform routine repairs and preventative maintenance in guest rooms, public areas, and back-of-house spaces
• Assist with maintaining hotel systems including lighting, plumbing, HVAC, painting, furniture, fixtures, and equipment
• Conduct daily inspections to ensure the hotel remains safe, functional, and well maintained at all times
• Support room preventative maintenance programs to ensure guestrooms consistently meet luxury brand standards
• Assist with setup, repairs, and maintenance related to hotel operations, events, and seasonal requirements
• Maintain organized engineering storage areas, tools, equipment, and inventory supplies
• Identify potential maintenance concerns proactively and communicate issues to leadership in a timely manner
• Follow all workplace safety procedures, emergency protocols, and hotel operational standards
• Work collaboratively with Housekeeping, Front Office, Food & Beverage, and other departments to support the overall guest experience
• Demonstrate professionalism, positive body language, and a solution-oriented approach in all interactions
• Support sustainability and energy conservation initiatives where possible
• Uphold brand standards while contributing to a polished and welcoming hotel environment
• Perform other job-related duties as assigned

What You'll Bring

• Previous maintenance experience in hotels, residential buildings, or commercial properties is preferred
• Basic knowledge of plumbing, electrical, painting, drywall, HVAC, and general repair work
• Strong problem-solving skills with the ability to prioritize and respond efficiently to maintenance needs
• Ability to work independently while maintaining attention to detail and quality standards
• Strong communication and interpersonal skills with a guest-focused mindset
• Must be reliable, organized, and able to thrive in a fast-paced hospitality environment
• Availability to work a flexible schedule including evenings, weekends, holidays, and on-call shifts if required
• Ability to stand, walk, lift, bend, and perform physical tasks for extended periods
• WHMIS knowledge and workplace safety awareness are preferred
• Experience with hotel systems and preventative maintenance programs is an asset
• A collaborative mindset and willingness to support the team wherever needed

Why Join us

• Competitive compensation and a comprehensive benefits package designed to support your well-being and long-term growth
• A rare opportunity to help shape and maintain a brand-new luxury hotel from opening onward
• Work within a collaborative environment supported by ownership, Urgo Hotels & Resorts Canada, and Hyatt
• Access to Hyatt colleague travel benefits
• A workplace culture rooted in respect, craftsmanship, and pride of place in beautiful Niagara-on-the-Lake

Now accepting applications from candidates currently residing in Canada with full working rights. We are only able to respond to candidates selected for interview.