Night auditor Part-Time

The AC Hôtel Vieux-Montréal benefits from an ideal location close to downtown and the Place d'Armes metro station. Joining our team means seizing the opportunity to integrate into a prestigious brand, recognized for its excellence and quality service.

We are currently looking for a part-time night auditor

YOUR ROLE

Under the supervision of the reception manager, the night auditor ensures the continuity of front desk reception during the night and ensures the quality of service provided to guests. They play a key role in the daily closing of the hotel management software.

JOB RESPONSIBILITIES

• Classify commercial transactions carried out during the day;
• Verify and correct the recording of transactions and update the notes of hotel guests;
• Balance accounts and close cash registers;
• Produce the daily revenue report;
• Answer the telephone and route incoming calls;
• Process reservations;
• Handle guest complaints;
• Perform front desk clerk duties during the night;
• Ensure transition with the morning team by providing a night report;
• Communicate any guest requests to the reception staff during the morning shift;
• All other related tasks.

REQUIREMENTS

• Relevant experience in a front desk clerk position.
• Strong and balanced interpersonal skills and attitudes, particularly in communication.
• Comfortable working in a fast-paced environment.
• High sense of responsibility, initiative and autonomy as well as attention to detail.
• Bilingualism in French and English (spoken and written).
• Knowledge of hotel management software (an asset).

*The use of the masculine form to designate persons is solely intended to lighten the text and has no discriminatory intent. *