Reception Clerk - Part-time Part-Time

Located at the foot of the slopes, in the heart of nature, the Residence Inn by Marriott Bromont is a new ski-in/ski-out hotel, opening in January 2026, designed for extended stays. Residence Inn by Marriott Bromont offers a unique work environment where comfort, simplicity, and quality of life come together.

Working at Residence Inn by Marriott Bromont means being part of a young, motivated, and welcoming team, in a modern setting inspired by Nordic architecture and respect for nature. Here, each team member plays an important role in the guest experience, summer and winter alike. If you enjoy wide open spaces, attentive service, and team spirit, this is the ideal place for you.

WHAT WE OFFER

• A dynamic, collaborative work environment at the heart of the region's sporting and cultural events.
• Comprehensive training (online videos to learn software and Marriott values, virtual procedure handbook, paired work to get started…)
• A uniform provided.
• Work-life balance that is valued.
• Preferred rates across all Marriott brand hotels.
• Discounts for mountain activities and at Cabiin restaurant.
• Opportunities for advancement and concrete professional development.
• Employee referral program (up to $250).

YOUR ROLE

The front desk agent accompanies the guest from arrival to departure. They ensure that high-level customer service is provided at all times and in compliance with the chain and brand standards.

RESPONSIBILITIES

• Welcome and check in guests upon arrival and process their departure efficiently and professionally.
• Make, modify, or cancel reservations and inform guests of hotel policies.
• Communicate information regarding room status, VIPs, Marriott Bonvoy member guests, priorities, early departures or extended stays, and all other guest requests to other departments.
• Verify and adjust charges to guest accounts, while being responsible for cash transactions.

PROFILE SOUGHT

• Excellent customer service skills.
• Initiative, attention to detail, and autonomy.
• Ability to work under pressure, solve problems, and work with computer systems.
• Hospitality experience (an asset). No hospitality experience? We provide training.

*The use of the masculine form to designate persons is intended solely to lighten the text and has no discriminatory intent.*