Bellhop/Porter Part-Time

Hôtel Humaniti Montréal is the very first hotel of the Autograph Collection by Marriott brand to establish itself in Quebec in all its grace and sophistication. Open since June 2021, the hotel is established in the heart of a vertical community comprising condos, residences, offices, two restaurants, a lounge, a bakery, a health grocery store, a fitness center, meeting rooms and a spa. Experience hospitality at its best and discover an innovative concept that celebrates the art of living in all its forms. Exceptional, Hôtel Humaniti Montréal is a next-generation hotel for true citizens of the world. A unique hotel that subtly permeates a rich ecosystem of experiences, inspiring design and a fascinating lifestyle.
Join the Humaniti community!
Here are the advantages and privileges that Hôtel Humaniti offers you:

• Flourish within a positive, friendly and dynamic team, in a beautiful environment where it is pleasant to evolve.
• The possibility of taking on new challenges and advancing your career across North America.
• Social benefits, such as life, disability, medical and dental insurance are partially assumed by the employer.
• The retirement plan, employer RRSP contribution.
• Discount on public transportation.
• Various employee recognition programs.
• Various training programs.
• Discounts in our hotel chain.
• Uniform provided.

Brief Description
We are looking for people who love their city and wish to provide a memorable and personalized experience to each of our guests. From the moment our clients set foot in Hôtel Humaniti Montréal, our valets will take center stage and will be responsible for being the first contact with our guests. The exceptional quality of their service will leave a memorable impression on our clients' experience.
Our valets will work jointly with the front desk team to provide impeccable service that reflects our DNA: refined, appealing, and connected. At Hôtel Humaniti Montréal, we are looking for people who have humanity at heart, and who will deliver an experience that reflects our wellness concept to our clients.
Tasks and Responsibilities

• Welcome our guests upon their arrival at the hotel and provide assistance with luggage and other personal items.
• Inform clients about available parking options.
• Park the client's vehicle in the establishment's parking lot.
• Inspect the vehicle before and after taking charge of it.
• Perform key inventory.
• Bring luggage to the room upon arrival and bring it down upon departure.
• Provide directions to clients, or assist them when required.
• Ensure at all times an impeccable presentation of reception areas, hallways, baggage storage and parking.
• Take care of the water dispenser and coffee machine.
• Handle room service deliveries as well as tray pickup.
• Check rooms at departure to ensure the client has left.
• Perform gift deliveries to rooms.
• Provide service that exceeds our clients' expectations and convey this quality of service to the entire team.
• Ensure smooth service delivery with the different departments of the hotel.
• Perform any other related tasks.

Skills and Requirements

• Excellent organizational abilities, priority management skills and outstanding customer service.
• Ability to work under pressure and manage stress.
• Proactivity, initiative and autonomy.
• (2) years of experience in high-end customer service.
• Class 5 driver's license.
• Ability to drive vehicles with manual and automatic transmission.
• Bilingual (French and English, requirement due to an international clientele).
• Availability day, evening, weekend.
• Experience with Marriott chain hotels, an asset.