Front desk agent Part-Time
Homewood Suites by Hilton Mont-Tremblant Resort
Mt. Tremblant, QC, Canada
posted August 7, 2026
Hotel Receptionist
About Us
Nestled in the heart of Mont-Tremblant, our Homewood Suites Hilton hotel is the perfect destination for travelers seeking comfort, efficiency, and moments of relaxation. Joining our team means integrating into a dynamic, modern, and warm work environment, surrounded by colleagues driven by a shared passion: delivering exceptional customer service.
WHAT WE OFFER
- Dynamic and collaborative work environment.
- Opportunities for advancement and professional development.
- Comprehensive benefits program.
- Employee discounts on accommodation and company services.
- Work-life balance that is valued.
- Preferred rates across all Hilton hotels
YOUR ROLE
The front desk agent accompanies the guest from arrival to departure. They ensure that high-level customer service is provided at all times and in compliance with the standards of the chain and brand.
RESPONSIBILITIES
- Welcome and register guests upon arrival and process their departure in an efficient and professional manner.
- Make, modify, or cancel reservations and inform guests of hotel policies.
- Communicate information regarding room status, VIPs, priorities, early departures or extended stays, and guest requests to other departments.
- Verify and adjust charges to guest accounts, while being responsible for cash transactions.
DESIRED PROFILE
- Excellent customer service skills.
- Initiative, attention to detail, and autonomy.
- Ability to work under pressure, solve problems, and work with computer systems.
*The use of the masculine form to designate persons is solely intended to lighten the text and has no discriminatory intent.*
